Support > Requests
CI customers - for all issues, please fill out the form with your issue and submit
it to us. Live support is available for CI Service emergencies from 8:00 AM to 8:00
PM EST by calling toll free 866-559-2300 (choose option 5 from the menu) or +1 321-559-2300.
On weekends, holidays and outside of these normal support hours, timely response
to your support issues is available and your support issues will be addressed.
Consumers - If you are a consumer with a customer service issue regarding a product
you purchased from a manufacturer or retailer, please visit their Web Site for support.
Channel Intelligence support does not have detailed product-level instructions or
information about our customers' products.
